Shipping & Delivery
Delivery information for VitalWell Daily orders
1. Delivery Areas
We ship VitalWell Daily within the Netherlands and to other countries in the European Union. If you are located outside our standard delivery area, please contact us to inquire about availability.
2. Processing Time
Orders are typically processed within 1–2 business days. Once your order is confirmed and payment is received, we will prepare your shipment and send you tracking information via email.
3. Delivery Times
- Netherlands: 2–4 business days (standard delivery)
- Belgium & Germany: 3–5 business days
- Other EU countries: 5–7 business days
Delivery times are estimates and may vary depending on the carrier and destination. Delays can occur during peak periods or due to circumstances beyond our control.
4. Shipping Costs
Shipping costs depend on your location and the shipping method selected. Exact costs will be shown during the order process before you complete your purchase. We offer standard delivery; express options may be available—please contact us for details.
5. Order Tracking
Once your order has shipped, you will receive an email with tracking information. You can use this to follow your shipment until delivery.
6. Delivery Address
Please ensure your delivery address is complete and correct. We are not responsible for failed deliveries due to incorrect addresses provided by the customer. If a delivery fails, you may be responsible for return shipping costs.
7. Receiving Your Order
Someone must be available to receive the package, or you may need to collect it from a pickup point depending on the carrier. The carrier will typically leave a notice if no one is available.
8. Damaged or Missing Items
If you receive a damaged shipment or items are missing, please contact us within 48 hours of delivery at callback@vorlaxenchor.world with your order number and photos if applicable. We will resolve the issue in accordance with our Refund Policy.
9. Returns and Refunds
For information about returns and refunds, please see our Refund Policy.
10. Contact Us
For questions about shipping or your order, please contact us:
- Email: callback@vorlaxenchor.world
- Address: Harderwijkerstraat 25, 7418 BA Deventer, Netherlands