Terms of Use
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1. Agreement to Terms
Welcome to Vorlaxenchor. These Terms of Use ("Terms") govern your access to and use of our website vorlaxenchor.world ("Website") and the purchase of products offered through our Website.
By accessing or using our Website, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Website.
2. Company Information and Pre-Contractual Information
This Website is operated by:
- Company Name: Vorlaxenchor
- Address: Harderwijkerstraat 25, 7418 BA Deventer, Netherlands
- Country: Netherlands
- KvK number: Available upon request
- VAT identification number: Available upon request if applicable
- Email: callback@vorlaxenchor.world
In accordance with Article 230m of the Dutch Civil Code (Burgerlijk Wetboek) and EU Consumer Rights Directive 2011/83/EU, we provide the above pre-contractual information before you are bound by a distance contract. Additional information on pricing, delivery, payment methods, and the right of withdrawal is provided during the ordering process and in our Refund Policy.
3. Eligibility
To use our Website and purchase products, you must:
- Be at least 18 years of age
- Have the legal capacity to enter into binding contracts
- Provide accurate and complete information
- Not be prohibited from making purchases under applicable laws
4. Products and Services
4.1 Product Information
We make every effort to display our products accurately. However, we cannot guarantee that your device's display will accurately reflect the actual colors or details of the products. Product descriptions are for informational purposes only.
4.2 Dietary Supplements
VitalWell Daily is a dietary supplement. Please note:
- Dietary supplements are not intended to diagnose, treat, cure, or prevent any disease
- Results may vary among individuals
- Consult a healthcare professional before use if you have any medical conditions or are taking medications
- Keep out of reach of children
- Do not exceed recommended daily doses
4.3 Availability
Products are subject to availability. We reserve the right to discontinue any product at any time and to limit quantities.
5. Ordering and Payment
5.1 Order Process
When you place an order through our Website:
- You are making an offer to purchase the products
- We will send an order confirmation acknowledging receipt of your order
- A binding contract is formed when we dispatch your order
- We reserve the right to refuse or cancel any order
5.2 Pricing
All prices are displayed in Euros (€) and include applicable VAT where required. We reserve the right to change prices at any time. The price applicable to your order is the price shown at the time of purchase.
5.3 Payment
We accept various payment methods as indicated during checkout. Payment must be received in full before dispatch. All payment information is processed securely.
6. Shipping and Delivery
Shipping terms and delivery times are provided during checkout and in your order confirmation. Risk of loss and title for products pass to you upon delivery. For more details, please see our shipping information page.
7. Returns and Refunds
Our return and refund policy is outlined in our Refund Policy. Please read this policy before making a purchase.
8. Intellectual Property
8.1 Our Content
All content on this Website, including but not limited to text, graphics, logos, images, and software, is the property of Vorlaxenchor or its licensors and is protected by copyright, trademark, and other intellectual property laws.
8.2 Limited License
You are granted a limited, non-exclusive, non-transferable license to access and use the Website for personal, non-commercial purposes. You may not:
- Copy, modify, or distribute any content without permission
- Use our trademarks or logos without authorization
- Remove any copyright or proprietary notices
- Use the Website for any commercial purpose without our consent
9. User Conduct
When using our Website, you agree not to:
- Violate any applicable laws or regulations
- Provide false or misleading information
- Interfere with or disrupt the Website's operation
- Attempt to gain unauthorized access to any part of the Website
- Use the Website to transmit harmful code or malware
- Engage in any activity that could damage our reputation
10. Privacy
Your use of the Website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
11. Disclaimer of Warranties
To the maximum extent permitted by law:
- The Website and products are provided "as is" without warranties of any kind
- We do not warrant that the Website will be uninterrupted or error-free
- We make no warranties regarding the accuracy or completeness of content
- We disclaim all warranties, express or implied, including merchantability and fitness for a particular purpose
12. Limitation of Liability
To the maximum extent permitted by applicable law:
- We shall not be liable for any indirect, incidental, special, consequential, or punitive damages
- Our total liability shall not exceed the amount you paid for the products
- These limitations apply regardless of the theory of liability
Nothing in these Terms excludes or limits liability that cannot be excluded or limited by applicable law, including liability for death or personal injury caused by negligence.
13. Indemnification
You agree to indemnify and hold harmless Vorlaxenchor and its affiliates, officers, employees, and agents from any claims, damages, losses, or expenses arising from your use of the Website or violation of these Terms.
14. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the content, privacy practices, or terms of use of such websites. Accessing third-party websites is at your own risk.
15. Modifications to Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on the Website. Your continued use of the Website after changes constitutes acceptance of the modified Terms.
16. Termination
We may terminate or suspend your access to the Website at any time, without prior notice, for any reason, including violation of these Terms.
17. Governing Law and Jurisdiction
These Terms are governed by the laws of the Netherlands. Any disputes arising from these Terms or your use of the Website shall be subject to the exclusive jurisdiction of the courts of the Netherlands.
For consumers within the European Union, this does not affect your rights under mandatory consumer protection laws in your country of residence.
18. Consumer Rights
As a consumer in the European Union and the Netherlands, you have certain rights under consumer protection laws, including:
- The right to withdraw from a distance contract within 14 days (see our Refund Policy)
- Protection against unfair contract terms under the Dutch Civil Code (Burgerlijk Wetboek, Book 6) and EU Unfair Contract Terms Directive 93/13/EEC
- Rights regarding defective products under the EU Sale of Goods Directive 2019/771 and Dutch law
Nothing in these Terms affects your statutory consumer rights. In case of conflict between these Terms and mandatory consumer law, the law prevails.
19. Dispute Resolution
If you have a complaint, please contact us first at callback@vorlaxenchor.world. We will try to resolve the issue informally.
EU consumers may also find a certified dispute resolution body in their country through the European Commission's Consumer Redress platform: consumer-redress.ec.europa.eu/dispute-resolution-bodies
20. Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
21. Entire Agreement
These Terms, together with our Privacy Policy, Cookie Policy, and Refund Policy, constitute the entire agreement between you and Vorlaxenchor regarding your use of the Website.
22. Contact Information
For questions about these Terms, please contact us:
- Email: callback@vorlaxenchor.world
- Address: Harderwijkerstraat 25, 7418 BA Deventer, Netherlands